Content Policy

What we publish — and what gets removed.

Reviews

A review is publishable when:

  • You actually experienced the service or product.
  • You describe specifics — what you ordered, what you paid, what stood out.
  • You don't disclose private information about staff or other customers.
  • It isn't traded for compensation — discounts, free meals, payment.

We remove reviews that are:

  • Defamatory, abusive, or threatening.
  • Conflicts of interest (own business, competitor, family member).
  • Generic praise/complaints with no specifics — these score low automatically.
  • Off-topic — about a different business or about the platform itself.

Photos

  • Yours, or licensed for use. No reposting from Instagram or others without consent.
  • No identifiable people without their knowledge — staff, other diners.
  • No NSFW, gore, or hate imagery. Auto-classifier flags; humans confirm.
  • EXIF location is stripped on upload to protect your privacy.

Owner replies

  • One reply per review. Edit or remove anytime.
  • Don't disclose private customer information (names, bookings, payment).
  • Don't threaten legal action in the reply — handle that off-platform.

Claims

  • Claim only businesses you genuinely own or represent with permission.
  • Be specific in the verification notes — vague claims are rejected.
  • Misrepresented claims result in immediate de-listing and account ban.

Reporting

Spotted something that breaks these rules? Email hello@thekhoji.com with a link and a one-line reason. We review every report and reply.