Content Policy
What we publish — and what gets removed.
Reviews
A review is publishable when:
- You actually experienced the service or product.
- You describe specifics — what you ordered, what you paid, what stood out.
- You don't disclose private information about staff or other customers.
- It isn't traded for compensation — discounts, free meals, payment.
We remove reviews that are:
- Defamatory, abusive, or threatening.
- Conflicts of interest (own business, competitor, family member).
- Generic praise/complaints with no specifics — these score low automatically.
- Off-topic — about a different business or about the platform itself.
Photos
- Yours, or licensed for use. No reposting from Instagram or others without consent.
- No identifiable people without their knowledge — staff, other diners.
- No NSFW, gore, or hate imagery. Auto-classifier flags; humans confirm.
- EXIF location is stripped on upload to protect your privacy.
Owner replies
- One reply per review. Edit or remove anytime.
- Don't disclose private customer information (names, bookings, payment).
- Don't threaten legal action in the reply — handle that off-platform.
Claims
- Claim only businesses you genuinely own or represent with permission.
- Be specific in the verification notes — vague claims are rejected.
- Misrepresented claims result in immediate de-listing and account ban.
Reporting
Spotted something that breaks these rules? Email hello@thekhoji.com with a link and a one-line reason. We review every report and reply.